Important Weather Message from National Grid (Wednesday, November 5th) |
Important Weather Message from National Grid (Wednesday, November 5th)
Supervisor
National Grid is preparing for a forecast that calls for gusty winds beginning this afternoon and lasting into Thursday, November 6th. Forecasts indicate the storm may have widespread impact, including across Central New York, the North Country, and the Mohawk Valley.
The company will continue to closely monitor the weather and has activated its comprehensive emergency response plan, including:
- Proactively reaching out to elected, municipal and emergency management officials to keep them updated on our preparations and provide safety information.
- Reaching out directly to customers through traditional and social media, email and texts and on our website to provide safety information and to urge them to be prepared.
- Conducting outbound calls to life support and critical facility customers to ensure they are prepared.
In anticipation of the adverse weather, National Grid also provides customers with the following safety reminders:
- If a power outage occurs, customers can notify National Grid online to expedite restoration.
- Never touch downed power lines; always assume they are carrying live electricity. Downed lines should be immediately reported to National Grid at 1-800-867-5222 or by calling 911.
- Customer with active electric account who text "REG" to 64743 can receive personalized alerts via text, email or phone call when we detect and outage at their premises. Customers can also test "OUT" to 64743 to report and outage.
- For real-time power outage information, outrage reporting and in-depth storm safety information, visit National Grid's Outage Central website. Customers that create an online profile can also sign-up for email alerts.
Thank you.
National Grid's Central Division Corporate Affairs Team